Your questions, our answers
Terms of Use
Welcome to Dox and Box (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, services, including document management, digitization, storage, workflow automation solutions. By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.
Eligibility
You must be at least 18 years of age and legally capable of entering into binding agreements under applicable law. If you are using the services on behalf of an organization, you represent that you have the authority to bind that entity to these Terms.
Scope of Services
Dox and Box provides digital document management solutions, including document digitization and storage, cloud-based document access, workflow automation, secure archiving and destruction services. We reserve the right to modify, update, or discontinue any part of the services at our discretion.
Account Registration and Security
To access certain features, you may be required to create an account. You agree to provide accurate and complete information, maintain the confidentiality of your login credentials, notify us immediately of any unauthorized access. You are solely responsible for all activities conducted under your account.
License and Acceptable Use
We grant you a limited, non-exclusive, non-transferable license to use our platform for business purposes. You agree not to use the platform for unlawful or fraudulent activities, attempt unauthorized access to systems or data, upload harmful, illegal, or infringing content, or disrupt or interfere with platform functionality. We reserve the right to suspend or terminate access for violations.
Subscription, Fees and Payments
Certain services may be offered on a subscription or fee basis. Fees will be communicated prior to purchase, payments must be made as per agreed terms. Late or failed payments may result in suspension of services. Fees are non-refundable unless otherwise agreed in writing. Custom enterprise agreements may include separate commercial terms.
Data Ownership and Processing
You retain full ownership of all documents and data uploaded to the platform. By using our services, you grant Dox and Box a limited right to store, process, manage your data solely for the purpose of delivering the services under this agreement. We do not claim ownership of your data and will not use it beyond service delivery purposes.
Data Security and Privacy
We implement industry-standard security measures such as data encryption, role-based access controls, secure storage infrastructure. Our data practices are governed by applicable laws, including the Digital Personal Data Protection Act, 2023 (India). However, users are responsible for maintaining internal data security practices and safeguarding access credentials.
Service Levels and Availability
We strive to ensure high availability and performance of our services; however, services may be temporarily unavailable due to maintenance, upgrades, or unforeseen issues. We do not guarantee uninterrupted or error-free operation. Support and uptime commitments may be defined in separate Service Level Agreements (SLAs).
Third-Party Integrations
Our platform may integrate with third-party tools such as ERP or CRM systems. Dox and Box is not responsible for the performance or security of third-party services or their data handling practices. Use of such integrations is at your own risk and subject to their respective terms.
Intellectual Property Rights
All rights, title, interest in the platform, including software, design, content, trademarks, are owned by Dox and Box. You may not copy, reproduce, distribute, reverse engineer, or attempt to extract source code, nor use our branding without prior written consent.
Confidentiality
Both parties agree to maintain the confidentiality of any sensitive or proprietary information shared during the course of using the services. Such information shall not be disclosed to any third party without prior written consent, except where required by law.
Indemnification
You agree to indemnify and hold harmless Dox and Box from any claims, damages, or losses arising from your misuse of the platform, violation of these Terms, or infringement of third-party rights.
Disclaimer of Warranties
The services are provided on an “as-is” and “as-available” basis. Dox and Box makes no warranties regarding the accuracy or completeness of the services, uninterrupted or error-free operation, or fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by law, Dox and Box shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities. Our total liability shall not exceed the amount paid by you for the services in the preceding 12 months.
Termination
We reserve the right to suspend or terminate your access if you violate these Terms, fail to make payments, or if your use poses a risk to the platform or other users. Upon termination, your access to the platform will be revoked.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.
Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the services constitutes acceptance of the updated Terms.
Contact Information
For any questions or concerns regarding these Terms, please contact:
Email: info@doxandbox.com
Phone: +91-9580374374
Terms of Use
At Dox and Box, we believe that business growth and social responsibility go hand in hand. Our CSR approach reflects our commitment to creating a positive impact on society, the environment, the communities we serve—while operating with integrity, transparency, accountability.
CSR Vision
To contribute meaningfully towards sustainable development by supporting initiatives that promote environmental responsibility, digital empowerment, community well-being.
CSR Focus Areas
Our CSR initiatives are aligned with the evolving needs of society and our core business values.
Environmental Sustainability
We are committed to reducing our environmental footprint by promoting paperless operations, responsible resource usage, eco-friendly practices. Through document digitization and secure destruction services, we help organizations move towards greener, more sustainable business processes.
Digital Transformation & Education
We support initiatives that enhance digital literacy and access to technology. By encouraging the adoption of digital tools and knowledge-sharing, we aim to empower individuals and organizations to thrive in a digital-first world.
Community Development
We actively contribute to community welfare through initiatives focused on education, skill development, social upliftment. Our goal is to create long-term value and support inclusive growth across communities.
Data Responsibility & Ethical Practices
As a document management solutions provider, we prioritize responsible data handling, confidentiality, ethical business practices. We are committed to maintaining trust and protecting sensitive information across all operations.
Governance & Implementation
Our CSR activities are guided by a structured approach that ensures transparency, accountability, measurable impact. We evaluate and support initiatives that align with our values and comply with applicable regulations, including provisions under the Companies Act, 2013 (India), wherever applicable.
Employee Participation
We encourage our employees to actively participate in CSR initiatives through volunteering, awareness programs, community engagement activities. By fostering a culture of responsibility, we aim to create a collective impact beyond business operations.
Partnerships & Collaboration
We collaborate with credible organizations, NGOs, institutions to implement CSR initiatives effectively. These partnerships help us extend our reach and deliver meaningful, sustainable outcomes.
Monitoring & Reporting
We regularly monitor the progress and impact of our CSR initiatives to ensure effectiveness and alignment with our goals. Where applicable, CSR activities and outcomes are documented and reported in accordance with regulatory requirements.
Continuous Improvement
Dox and Box is committed to continuously enhancing its CSR efforts by identifying new opportunities, adopting sustainable practices, responding to emerging social and environmental challenges.
Contact Us
For more information about our CSR initiatives or to explore collaboration opportunities, please contact:
Email: info@doxandbox.com
Phone: +91-9580374374
Terms of Use
Dox and Box (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, store, protect data when you access our website, platform, services. By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect different types of information depending on your interaction with our platform. This includes personal information such as your name, email address, phone number, company name, designation, billing or payment details. We also collect business and document data, including files, documents, records uploaded to the platform, any associated metadata. In addition, we may collect technical information such as your IP address, browser type, device information, usage data, log files, how you interact with our platform.
How We Use Your Information
We use the information we collect to provide and manage our services, enable secure document storage and access, improve platform functionality and user experience. Your information may also be used to communicate with you regarding services, updates, support, as well as to ensure compliance with legal and regulatory obligations. We do not sell your personal or business data to third parties.
Data Ownership
Users retain full ownership of all documents and data uploaded to the platform. Dox and Box acts strictly as a data processor and uses the data only to the extent necessary to deliver its services.
Data Sharing and Disclosure
We may share your information only in limited circumstances, such as with authorized service providers who assist in delivering our services, when required by law, regulation, or legal process, or to protect rights, security, prevent fraud. All third-party partners are required to adhere to strict confidentiality and data protection standards.
Data Security
We implement industry-standard security measures to safeguard your data, including encryption both in transit and at rest, role-based access controls, secure cloud infrastructure with backups, monitoring systems with audit trails. While we take all reasonable precautions, no system can guarantee absolute security.
Data Retention
We retain your data only for as long as necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, enforce agreements. Users may request deletion of their data, subject to any contractual or legal obligations that may require retention.
Your Rights
In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you have rights over your personal data. These include the ability to access your data, request corrections or updates, request deletion, withdraw consent where applicable. You may exercise these rights using the contact details provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website performance, remember user preferences. You can control or manage cookie settings through your browser configuration.
Third-Party Services
Our platform may integrate with third-party services such as CRM or ERP tools. We are not responsible for the privacy practices or policies of these third parties, users are encouraged to review their respective privacy policies before using such integrations.
Cross-Border Data Transfers
Where necessary, your data may be processed or stored in locations outside your primary jurisdiction. In such cases, we ensure that appropriate safeguards are in place and that all transfers comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. Continued use of our services after such updates constitutes your acceptance of the revised policy.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Email: info@doxandbox.com
Phone: +91-9580374374
Terms of Use
The information provided on the Dox and Box website and platform is for general informational and business purposes only. While we strive to ensure accuracy and reliability, we make no guarantees regarding the completeness, accuracy, or suitability of the information for any specific purpose.
No Professional Advice
The content, services, solutions offered by Dox and Box do not constitute legal, financial, or professional advice. Users are advised to seek appropriate professional consultation before making decisions based on information or outputs derived from our platform.
Service Availability & Performance
Dox and Box aims to provide reliable and uninterrupted services. However, we do not guarantee that the platform will always be available, error-free, or free from delays. Temporary interruptions may occur due to maintenance, upgrades, or unforeseen technical issues.
Limitation of Liability
To the fullest extent permitted by applicable law, Dox and Box shall not be held liable for any direct, indirect, incidental, or consequential damages arising from: Use or inability to use the platform, Loss of data, revenue, or business opportunities, Unauthorized access or system failures beyond our control.
Data & Document Responsibility
Users are solely responsible for the accuracy, legality, integrity of the data and documents uploaded to the platform. Dox and Box does not verify or validate the content of user-uploaded materials and shall not be held responsible for any misuse or legal implications arising from such content.
Third-Party Links & Integrations
The platform may include links or integrations with third-party websites and services. Dox and Box does not control or endorse these external platforms and is not responsible for their content, security, or privacy practices. Use of third-party services is at the user’s own risk.
Security Disclaimer
While Dox and Box implements industry-standard security measures to protect data, no system can be completely secure. Users acknowledge that there are inherent risks in transmitting and storing data electronically and agree to use the platform at their own discretion.
No Warranties
All services and content are provided on an “as-is” and “as-available” basis. Dox and Box disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement.
Changes to Disclaimer
Dox and Box reserves the right to update or modify this Disclaimer at any time without prior notice. Continued use of the website and services constitutes acceptance of any changes.
Contact Us
For any questions regarding this Disclaimer, please contact:
Email: info@doxandbox.com
Phone: +91-9580374374

+91-9580 374 374